Last updated: 13/05/2025
Focused Vision Pty Ltd (“we”, “us”, or “our”) respects your right to privacy and is committed to safeguarding the personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
By using our website https://www.fvcwa.com.au/, you agree to the terms of this policy.
1. What Personal Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Phone number
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Business or company name
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Any other information you voluntarily submit via our forms, emails, or during consultations
We may also collect non-personally identifiable information such as IP addresses, browser types, referring websites, and usage data.
2. How We Collect Personal Information
We collect information in a variety of ways, including:
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Directly from you when you submit forms on our website
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Through email, phone, or in-person communications
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Automatically through your use of our website (cookies and analytics tools)
3. Why We Collect Your Personal Information
We collect your personal information for the following purposes:
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To respond to your enquiries or provide services
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To manage our customer relationships
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To improve our website and user experience
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To send marketing communications (where you have opted in)
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To comply with legal obligations
4. Disclosure of Personal Information
We will not sell or rent your personal information. We may disclose your information to:
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Our employees, contractors, and service providers for the purpose of operating our business
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Third-party services we use (such as hosting providers, CRM tools, email marketing platforms)
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Legal or regulatory authorities if required by law
All third parties are required to comply with strict data protection obligations.
5. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes using secure servers, encrypted connections (SSL), and limiting access to authorised personnel only.
6. Cookies and Website Analytics
We use cookies to enhance your experience on our website. These may be used to track your usage and help us improve our services. You can disable cookies via your browser settings.
We may use Google Analytics or similar tools to collect website traffic data. This data is anonymous and does not identify individual users.
7. Accessing and Correcting Your Personal Information
You have the right to access and correct the personal information we hold about you. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us.